This document is currently under legal review. It reflects our current practices and will be finalized shortly.
Refund Policy
Last updated: July 2026
Our policy on refunds and prorated credit.
General policy
We do not offer refunds for partial billing periods (partial months). When you cancel, you keep full access until the end of the paid period.
Billing errors
If you were charged incorrectly, contact support within 30 days of the charge and we will investigate and refund verified errors.
Statutory rights
This policy does not affect any statutory rights you may have under your local consumer protection law.
Questions? Contact us at /contact.