This document is currently under legal review. It reflects our current practices and will be finalized shortly.
Subscription & Cancellation Policy
Last updated: July 2026
How your subscription, renewals, and cancellations work.
Free trial
A 30-day free trial is available on the €9.95 monthly plan. A valid payment method is required to start the trial; no charge is made during the trial period. Cancel anytime during the trial for €0.
Auto-renewal
After the trial, your subscription renews automatically each month until you cancel. Renewal is charged to the payment method on file via Stripe.
Cancelling
You can cancel at any time from the billing portal. Your subscription remains active until the end of the current billing period; you will not be charged again unless you resume.
What happens when access ends
After the paid period ends, the app enters restricted mode: you can still view your billing, open support tickets, and export data, but appointment booking and other features are disabled until you resume.
Failed payments
If a payment fails, Stripe retries automatically. Your access remains active during a short grace period. If retries do not succeed, the subscription is marked inactive.
Plan changes
You can update your payment method or cancel at any time from the billing portal.
Questions? Contact us at /contact.